Garmin Vivoactive 3 Touch Screen Not Working: Reasons & Solutions

Is your Garmin Vivoactive 3 touchscreen giving you trouble? Don’t worry; you’re not alone. While the Garmin Vivoactive 3 is a highly regarded smartwatch with a responsive touch screen, there are instances when it may stop working properly. This can be frustrating, especially when you rely on the touch screen for navigation and interaction with your device.

Here, we’ll explore the reasons why Garmin Vivoactive 3 Touch Screen Not Working and provide you with practical solutions.

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Garmin Vivoactive 3 Touch Screen Not Working

If you find yourself in a situation where the touch screen on your Garmin Vivoactive 3 is not working as expected, it’s important to troubleshoot the problem and find a solution.

Reasons for Garmin Vivoactive 3 Touch Screen Not Working

There can be several reasons why the touch screen on your Garmin Vivoactive 3 may not be working properly –

Physical obstruction – Dust, dirt, moisture, or debris may accumulate on the touch screen, affecting its responsiveness. Additionally, wearing gloves or using the device with wet hands can create a barrier between your finger and the screen, making it unresponsive.
Software issues – Occasionally, software glitches or bugs can cause the touch screen to freeze or become unresponsive. This can happen after a software update or due to other factors affecting the device’s operating system.
Screen sensitivity settings – The touch screen sensitivity settings on your Garmin Vivoactive 3 may be configured in a way that is not suitable for your usage. If the sensitivity is set too low or too high, it can result in unresponsiveness or inaccurate touch inputs.
Physical damage – Accidental drops, impacts, or exposure to extreme temperatures can cause physical damage to the touch screen, leading to unresponsiveness or erratic behavior.

Solutions for Garmin Vivoactive 3 Touch Screen Not Working

Here are some solutions you can try to resolve the problem –

Clean the screen – Begin by gently wiping the touch screen with a microfiber cloth to remove any dirt, fingerprints, or debris that may be obstructing the touch sensitivity. Avoid using harsh chemicals or abrasive materials that could damage the screen.
Restart the device – A simple restart can often resolve software glitches. Press and hold the power button on your Vivoactive 3 until the power options menu appears. Select “Power Off” and wait for the device to shut down completely. Press the power button again to turn it back on.
Adjust touch screen sensitivity – On your Vivoactive 3, go to the settings menu and find the touch screen sensitivity options. Try adjusting the sensitivity level to see if it improves the responsiveness. You may need to experiment with different sensitivity settings to find the one that works best for you.
Update the firmware – Make sure your Garmin Vivoactive 3 has the latest firmware installed. Connect the device to your computer using the USB charging cable and open the Garmin Express software. Check for any available firmware updates and follow the on-screen instructions to install them.
Perform a factory reset – If none of the above solutions work, you can try performing a factory reset. However, note that this will erase all data and settings on your Vivoactive 3, so it’s important to back up your data beforehand. To perform a factory reset, go to the settings menu, select “System,” and choose “Restore Defaults” or “Factory Reset.”

Tips for Maintaining Touch Screen Functionality

Avoid dropping or impacting the device, as it can damage the touch screen.
Use a protective case or screen protector to provide an extra layer of defense against scratches or accidental bumps.
Use a soft, lint-free cloth to gently wipe the touch screen, removing any fingerprints, smudges, or dirt that may hinder touch sensitivity.
Pay extra attention to the edges and corners of the touch screen, as they can accumulate dirt and grime over time.
Extreme temperatures can affect the performance of the touch screen. Keep the Garmin Vivoactive 3 within the recommended temperature range specified in the user manual.
If the watch gets wet, dry it thoroughly before use, and avoid using it until it is completely dry.

Wrapping Up

This article is all about Garmin Vivoactive 3 Touch Screen Not Working. Experiencing touchscreen issues with your Garmin Vivoactive 3 can be frustrating, but it’s not an uncommon problem. The touch screen may stop responding due to various reasons such as physical obstructions, software glitches, or even physical damage. However, the good news is that there are several troubleshooting steps you can take to try and resolve the issue.

I hope this article was helpful to you and if you still find any queries then you may ask in the comment box. For more information visit the Help and Support Page.

FAQ’s Garmin Vivoactive 3 Touch Screen Not Working

Why is the touch screen on my Garmin Vivoactive 3 not responding?

The touch screen may not be responding due to various reasons, such as physical obstructions, software glitches, or physical damage.

How can I fix the touch screen not working on my Garmin Vivoactive 3?

You can try several troubleshooting steps to fix the touchscreen issue. These include cleaning the touch screen, restarting the device, adjusting touch screen sensitivity settings, updating the firmware, or performing a factory reset as a last resort.

I’ve cleaned the touch screen, but it still doesn’t respond. What should I do?

If cleaning the touch screen doesn’t resolve the issue, try restarting the device. If the problem persists, consider adjusting the touchscreen sensitivity settings or updating the firmware. If none of these solutions work, it may be necessary to contact Garmin customer support.

Can physical damage cause the touch screen to stop working?

Yes, physical damage, such as cracks or impacts, can cause the touch screen to stop working. If you suspect physical damage, it’s recommended to seek professional assistance for repair or replacement.

Should I perform a factory reset if the touch screen is not working?

Performing a factory reset should be a last resort when other troubleshooting steps have failed. Keep in mind that a factory reset will erase all data on your device, so it’s important to back up your data before proceeding.

How can I prevent touchscreen issues on my Garmin Vivoactive 3?

If you want to prevent touchscreen issues, handle the device with care, regularly clean the touchscreen to remove dirt or obstructions and avoid exposing the watch to extreme conditions or moisture. Using a screen protector and protective case can also provide an extra layer of defense against physical damage.