Fitbit Charge 5 Black Screen: 3 Ways to Fix

The Fitbit Charge 5 is a popular fitness tracker, but like any electronic device, it can occasionally run into issues. One of the most common problems users encounter is the Fitbit Charge 5 black screen issue. If your Fitbit Charge 5’s screen has gone black and you’re wondering how to revive it, you’re in the right place.

Here, we’ll provide a guide to fix the Fitbit Charge 5 Black Screen problem. So, keep reading this article for complete information.

Fitbit Charge 5 Black Screen

If your Fitbit Charge 5’s screen has gone black and you’re wondering how to revive it, you’re in the right place. Here, we’ve shared detailed information.

Reasons for Fitbit Charge 5 Black Screen Issue

Here are some common reasons for the Fitbit Charge 5 black screen issue –

1. Software Glitches – Sometimes, software glitches or temporary freezes can cause the screen to go black. This can often be resolved by performing a soft reset or restart.

2. Low Battery – When the battery level of your Fitbit Charge 5 is critically low, the screen may go black. Charging the device should resolve this issue.

3. Physical Damage – Physical damage to the screen or internal components can lead to a black screen. Cracks or impact damage may require professional repair or replacement.

4. Hardware Malfunction – Failure of internal hardware components, such as the display module or sensors, can cause the screen to go black. This typically requires professional assessment and repair.

5. Water Damage – If your Fitbit Charge 5 is exposed to water or moisture without being adequately protected, it can lead to display issues. Fitbit devices are not waterproof but are water-resistant to some extent.

6. System Crash – In rare cases, serious software errors or crashes can result in a black screen. Performing a factory reset may be necessary to resolve this, but it will erase your data.

8. Wear and Tear – Over time, general wear and tear on the device, including worn-out buttons or connectors, can affect the screen’s functionality.

9. Overheating – Prolonged exposure to high temperatures or direct sunlight can potentially overheat and damage the internal components of the Fitbit Charge 5, leading to a black screen.

How to Fix Fitbit Charge 5 Black Screen Issue

Here are some solutions to fix the issue –

Solution 1: Restart Your Fitbit Charge 5

Sometimes, all your Fitbit needs is a simple restart to get back on track. Here’s how to do it –

1. Plug your Fitbit into its charger.
2. Connect the charger to a USB port or wall adapter.
3. Press and hold the button on your charger for about 10 seconds. You should see the Fitbit logo appear on the screen, indicating that it’s restarting.
4. Once the logo appears, release the button.
5. Disconnect your Fitbit from the charger.

This soft reset can often fix minor software glitches causing the black screen issue.

Solution 2: Ensure Sufficient Battery

A low battery can cause your Fitbit Charge 5 to go black. Make sure your Fitbit has enough charge by following these steps –

1. Connect your Fitbit to its charger.
2. Allow it to charge for at least an hour.
3. Check the battery indicator on the screen. If the battery is critically low, it might take some time to display anything on the screen. Be patient.
4. Once the battery level has improved, disconnect it from the charger.

Solution 3: Factory Reset Your Fitbit Charge 5

If restarting and charging your Fitbit didn’t work, you may need to perform a factory reset. Keep in mind that this will erase your data, so it’s essential to sync your Fitbit with the app before proceeding.

Here’s how to factory reset your Fitbit Charge 5 –

1. Open the Fitbit app on your smartphone.
2. Tap on your profile picture.
3. Scroll down and select your Fitbit device.
4. Scroll down again and tap “Remove This Fitbit from Your Account”.
5. Follow the on-screen instructions to complete the removal.
6. Now, plug your Fitbit into the charger and connect it to a USB port or wall adapter.
7. Press and hold the button on the charger for about 10 seconds until you see the Fitbit logo.
8. Once the logo appears, release the button and disconnect your Fitbit from the charger.
9. Reconnect your Fitbit to the app and set it up as a new device.

Wrapping Up

This article is all about Fitbit Charge 5 Black Screen. A Fitbit Charge 5 black screen can be frustrating, but it’s often fixable with the right troubleshooting steps. By following the solutions outlined in this guide and taking preventive measures, you can keep your Fitbit working smoothly and continue tracking your fitness journey.

I hope this article was helpful to you and if you still find any queries then you may ask in the comment box. For more information visit the Help and Support Page.

FAQ’s Fitbit Charge 5 Black Screen