Fitbit Alta HR Screen not Working: Reasons & Solutions

If you’re facing the issue of the Fitbit Alta HR screen not working, it can be frustrating and hinder your ability to track your fitness and health data. The screen is an essential component of the device, allowing you to view your stats, and notifications, and navigate through menus.

Here, we’ll explore the possible reasons for Fitbit Alta HR Screen not Working and provide solutions to help you troubleshoot and resolve the issue.

Fitbit Alta HR Screen not Working

The screen plays a vital role in providing you with important information, such as your activity stats and notifications. So, it’s important to resolve the screen problem.

Reasons for Fitbit Alta HR Screen not Working

There are several reasons why the screen of your Fitbit Alta HR may not be working properly –

• Physical damage – If your device has suffered a drop or impact, the screen may be damaged, resulting in an unresponsive or distorted display.
• Software or firmware issues – Glitches or software conflicts can sometimes cause the screen to freeze or become unresponsive. This can occur after a software update or due to other software-related issues.
• Battery drain – If the battery level is critically low, the screen may not turn on or respond to touch inputs. In such cases, charging the device is necessary.
• Water damage – Exposing your Fitbit Alta HR to excessive moisture or water can lead to screen malfunction. The device is not fully waterproof, and water damage can affect its functionality.
• Hardware failure – In some cases, there may be a hardware failure, such as a loose connection or a malfunctioning component, which can cause the screen to stop working.

Solutions for Fitbit Alta HR Screen not Working

If you’re experiencing issues with the screen of your Fitbit Alta HR not working, try the following solutions –

1. Restart the device – A simple restart can often resolve temporary software glitches. Press and hold the button on the side of the tracker for a few seconds until the Fitbit logo appears on the screen. Release the button, and your device will restart.
2. Clean the screen and contacts – Sometimes, dirt or debris on the screen or charging contacts can affect its responsiveness. Gently wipe the screen with a soft, lint-free cloth and ensure that the charging contacts on the back of the device are clean.
3. Check the battery level – If the battery is critically low, the screen may not turn on or respond. Charge your Fitbit Alta HR using the charging cable and make sure it is properly connected.
4. Update the firmware – Outdated firmware can sometimes cause screen issues. Check for any available firmware updates in the Fitbit app and install them if necessary.
5. Factory reset – If the above steps didn’t work, you can try performing a factory reset. Note that this will erase all data and settings on your device. Go to the Settings menu in the Fitbit app, select your device, and choose the option to factory reset.

Preventive Measures to Maintain Fitbit Alta HR Screen

To ensure the longevity and proper functioning of your Fitbit Alta HR screen, follow these preventive measures –

• Avoid dropping or mishandling your Fitbit Alta HR to prevent any physical damage to the screen.
• Keep your Fitbit Alta HR away from excessive heat, cold, or humidity as it can affect the screen and internal components.
• Use a soft, lint-free cloth to gently wipe the screen and charging contacts to remove dirt, dust, and oils that may accumulate over time. Avoid using harsh chemicals or abrasive materials that can damage the screen.

Fitbit Alta Not Turning On

Here are some solutions if your Fitbit Alta not turning On –

• Charge Your Fitbit Alta – Ensure that your Fitbit Alta has enough battery charge. Connect it to its charging cable and plug it into a working USB port or a wall charger. Leave it connected for at least an hour to make sure it has sufficient power.
• Check the Charging Cable and Port – Verify that the charging cable and port are in good condition. If the cable or the charging port on the device is damaged, it may prevent proper charging. Try using a different cable and charging source if available.
• Clean the Charging Contacts – Sometimes, dirt or sweat can accumulate on the charging contacts of the Fitbit Alta, preventing it from charging correctly. Gently clean the charging contacts on the tracker and the cable with a soft, lint-free cloth or a cotton swab.
• Restart Your Fitbit Alta – Restarting your device can help resolve minor software glitches. To do this, press and hold down the button on the side of the tracker for about 10 seconds. You should see the Fitbit logo, indicating that it’s restarting.

Wrapping Up

This article is all about Fitbit Alta HR Screen not Working. If you’re experiencing issues with your Fitbit Alta HR screen not working, it can be frustrating. However, there are several potential solutions you can try to resolve the problem.

From ensuring the device is properly charged to performing a restart or factory reset, these troubleshooting steps can help you get your Fitbit Alta HR screen back in working condition.

I hope this article was helpful to you and if you still find any queries then you may ask in the comment box. For more information visit the Help and Support Page. Also, read about Reset Fitbit Versa

FAQ’s Fitbit Alta HR Screen not Working