Fitbit Alta HR not Charging: Reasons & Solutions

Are you facing issues with your Fitbit Alta HR not charging? It can be frustrating when your fitness tracker fails to charge properly, as it affects your ability to track your progress and monitor your health. However, there are several potential reasons for this problem, and understanding them can help you find a suitable solution.

Here, we’ll explore the common reasons for Fitbit Alta HR not Charging and provide you with troubleshooting tips to resolve the issue.

Fitbit Alta HR not Charging

By following the steps given in this article, you’ll be able to get your Fitbit Alta HR charging again and ensure that you can continue enjoying its features and benefits.

Reasons for Fitbit Alta HR not Charging

There can be several reasons why your Fitbit Alta HR may not be charging properly –

• Faulty charging cable or adapter – The cable or adapter may be damaged, preventing proper charging.
• Dirty charging contacts – Dust, dirt, or debris can accumulate on the charging contacts, disrupting the charging process.
• Low or drained battery – If the battery level is extremely low or completely drained, the device may not charge immediately.
• Software or firmware issues – Sometimes, software glitches or outdated firmware can interfere with the charging functionality.
• Physical damage – If the device has experienced physical damage, such as a bent charging port or water damage, it may not charge properly.

Solutions for Fitbit Alta HR not Charging

If your Fitbit Alta HR is not charging, here are some solutions you can try –

1. Check the charging cable and adapter – Ensure that the charging cable and adapter are in good condition and securely connected. If there are any signs of damage, such as frayed wires, consider using a different cable or adapter.
2. Clean the charging contacts – Use a soft, lint-free cloth or a cotton swab slightly dampened with water to gently clean the charging contacts on both the device and the cable. This will remove any dirt or debris that may be preventing a proper connection.
3. Restart your Fitbit Alta HR – Sometimes, a simple restart can resolve charging issues. Restart your device by following the appropriate steps for your specific Fitbit model.
4. Try a different power source – Connect your Fitbit Alta HR to a different USB port, a wall adapter, or a different charging cable to rule out any issues with the power source.
5. Update the firmware and Fitbit app – Ensure that both your Fitbit Alta HR and the Fitbit app on your smartphone are running the latest software versions. Sometimes, updating the firmware can fix charging-related problems.
6. Reset your Fitbit Alta HR – If all else fails, you can try resetting your device to its factory settings. Note that this will erase all data and settings, so make sure to back up any important information before proceeding.

Tips for Maintaining Fitbit Alta HR Charging

To ensure proper charging and maintain the longevity of your Fitbit Alta HR, consider the following tips –

• Clean the charging contacts regularly – Use a soft, lint-free cloth or a cotton swab lightly dampened with water to clean the charging contacts on both the device and the cable. This will help maintain a good connection and prevent dirt or debris from interfering with the charging process.
• Avoid charging in extreme temperatures – High or low temperatures can affect the battery performance of your Fitbit Alta HR. Avoid charging the device in excessively hot or cold environments, as it may impact the battery life and charging efficiency.
• Use the original charging cable and adapter – It is recommended to use the original charging cable and adapter provided by Fitbit. Using third-party chargers may not provide optimal charging performance and can even cause damage to the device.
• Charge in a stable and secure location – Place your Fitbit Alta HR on a stable and secure surface while charging. Avoid placing it in a location where it can easily fall or get damaged during charging.
• Monitor battery health – Keep an eye on the battery health of your Fitbit Alta HR. If you notice any significant decrease in battery life or charging performance, it may be worth contacting Fitbit support for further assistance.

Wrapping Up

This article is all about Fitbit Alta HR not Charging. If your Fitbit Alta HR is not charging, there are several potential reasons for this issue, including a low battery, faulty charging cable, dirty charging contacts, software issues, or physical damage. Remember to clean the charging contacts, try a different charging cable or adapter if necessary, restart the device, and contact Fitbit support for further assistance if needed.

I hope this article was helpful to you and if you still find any queries then you may ask in the comment box. For more information visit the Help and Support Page. Also, read about Reset Fitbit Versa

FAQ’s Fitbit Alta HR not Charging